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Client Testimonials

Acrossnz.com has helped thousands of visitors enjoy New Zealand, Australia and the Islands over the years. Here you can browse through a sample of what our customers are saying.

Hi Mark We’re now safely back in England (and sadly back to work too!) after a lovely 5 days in Rarotonga. But we just wanted to say a really massive thank you to you for organising such a fantastic trip for us. We honestly had an amazing time and absolutely loved all of our accommodation. The whole thing was a highlight so it’s impossible to say where our favourite places were! The Abel Tasman NP and Doubtful Sound did stand out particularly though. I hope you managed to collect the car successfully – we were so worried about leaving it unlocked at the airport! I do apolgise for the state of the car on the outside – we’d been down an unsealed road that morning to do a short walk near Mount Cook and hoped that it would rain before we got back to Christchurch but unfortunately (contrary to weather predictions) it didn’t and we didn’t see a car wash along the way. Anyway, a million thanks for all of your help to produce the perfect honeymoon for us. We would highly recommend you to anybody travelling to NZ – you provided an excellent service and all with such apparent ease! Best wishes for the future. Kind regards
Poppy and Stu
Dear Mark: Thanks for planning a terrific itinerary for us. Needless to say all went well and we had a great time. We will probably make another trip to NZ within the next couple of years and look forward to working with you again.
Eileen & Stan Shaffran
Great Mark! We really couldn’t have asked for a better person to plan our trip. We can’t thank you enough! Best Regards,
Kristin
Hi Ravit, We are crazy about New Zealand. The services that you provided were outstanding. We had the best time ever and can’t wait to return. The itinerary was paced nicely and the Ford Territory was the perfect vehicle for the adventure. I can’t imagine seeing any more in an a 10 day tour of the South Island. From the jet boat to Lord of the Rings Nomad Safari and Milford Sound Cruise everything went well. We loved the farm stay at Te Anau after Milford Sound it was so convenient. The Northridge B&B at Wanaka was exemplary with a fantastic view and Otago Peninsula was in a class of it’s own.Don’t let anyone come to your beautiful country without the grand finale, a most spectacular trip out to Mt. Cook. After extensive around the world travels, we have been extremely pleased with the highly personal service you provided.The numerous e-mail and covering the smallest details made our trip one of the best ever. We highly recommend your tour company and please provide our e-mail address to anyone requiring a reference. We will be seeing you and Mark more often when we retire to New Zealand in 2 years. Thanks for everything. Best Regards,
Neil and Maureen Black – Warwick, RI USA
Hi, Deb and Ravit, It was so good to meet the two of you. Thanks for joining Harry and I on our last leg of our journey across New Zealand. What a trip. It was awesome. Your planning was exceptional, and the sights were awesome. It’s hard to describe to friends the variety we saw. The highlights for us were sailing in the Bay of Islands, Milford Sound and meeting so many wonderful people. There isn’t much we would have changed. Sydney capped off our trip although I think we sort of collapsed at the end. It was a day to many in Sydney since we didn’t have a car and leave town. We took a private tour of the Opera House, walked the city and were also offered a private tour of the Zoo. that was awesome. For foreigners they offer for $3 a 90 minute private tour and explanation of Australian animals. Our guide was a naturalist and it was just the 3 of us. We’re trying to recoup right now. Our son is moving to Memphis, Tennessee, as of tomorrow, so we’re busy cleaning out and then on Sunday, the 10th we fly to Florida where we will spend a month. I guess, back to normal living. Our other son and his wife and 3 year old daughter are joining us in Florida for 10 days. We can hardly wait for that. Sometime when we go thru our notes, I’ll give you some tips from what we learned. One I remember right now is that Maui does not have a car park in Picton but there is a wonderful one about 2 blocks from the hotel we stayed at, indoor, overnight parking for just dollars. I have all of that info someplace. The bill looks right but I need one more time the information on how to pay it. So cheers and have a great winter. Ravit you take care of yourself and let me know if you have a little girl or boy. Deb, you sure know how to plan well. Thanks much to the two of you.
Betty and Harry
Deborah, The trip was wonderful! We have lots of great memories, the weather was just about perfect, no crowds because it was the off season, New Zealand people are very pleasant, it was a great all around experience. We did end up staying an extra day because of the weather in Queenstown (the airport closed) so we drove up the Christchurch and flew out the next day. Thanks so much for all you help and suggestions!
Kristina, Greg, Amy and John
Dear May and Jack, (referral to another client) Like you I found AcrossNZ on the net through one of my travel site searches as I was develping our itinerary. I tried severl other travel groups that offered to create itineraries and in the end I ended up with Ravit being the most accessible and responsive. After presenting her with an outline of an itinerary, she and I went back and forth for several months refining it, working on the details, and finally filling in accomodations. When it came time to send money I had some trepidation but had developed enough of a sense of her responsiveness —- if she was running a scam she was working quite hard at it– and also found the technology of their site to be reassuring. In any event, we did provide credit card information. In exchange, we got a voucher book that turned NZ into a prepaid experience that was quite delightful. From car rentals, to plane tickets, to boat rides and hotels, all we needed to do was present the voucher. We also found the accomodations that she selected (within a price range/comfort level that we had talked about) to be fine and in some cases magical. Suzanne and I met her for coffee in Chirstchurch and liked that quite a bit. She later extended herself to meet with our 19 year daughter who is travelling in NZ. In any event, if yor experience is like ours, you won’t be disappointed. I hope this is helpful and reassuring. If you have futher questions about NZ feel free to ask.
Steve Krugman
Deb, I have just processed the deposit for you. Thanks for you all help. You may wish to pass onto your boss that the reason that I chose to hire through Acrossnz.com is the personal (not computer generated) and very helpful reply’s that I got from you both after my fist enquiry and since I have have confirmed my booking. I have found (though both my work and wedding planning) that companies try to run an internet based operation and forget to do the personal customer feedback, or your enquiry just gets lost in the system. Just thought I would pass on my thoughts as we often get the negative feedback but not the positive! Kind regards
Andrea Carter
Hi Deb, this is Fernando from Spain. It was really a fantastic journey down there, you have a marvellous country!!! It was really very nice becouse even being quite few snow, we had four fantastic days skiing but also plenty of time to visit things arround. Talking to people in new zealand was fantastic, everybody is nice, open and friendly, and helped us a lot to have a better visit to places. The car you rented for us was also very nice, it permitted us to go up some places that in another one would have not be easy… Just a litle thing, the country is so nice and has so much to visit that we went back to spain a little bit sad, HAVE TO GO BACK. It was very nice also meeting you there, and everything was really well organiced. Really nice to meet you and thanks for all the help you gave us,
Fernando
Dear Deb Just a note to say we are home safe and sound after a great 16 days. I hope you picked up the car OK – we felt a bit nervous leaving it unlocked but then we are from London not NZ! The snow could have been a little better on the slopes, but everything else was really wonderful – in fact I can’t believe we had such good weather whilst we were touring – it really made it as we were able to properly appreciate the amazing views. We managed a couple of good hikes as well as all the activities you booked for us. Our trip to Milford Sound was very memorable, a beautiful cruise with views of bottlenose dolphin, antarcic seals, ganets and other birdlife followed by a hike up to some of the most fantastic scenery we have ever seen. The accomodation in Wanaka and Te Anau were particularly memorable – great facilities and lovely hosts. We would recommend either to anyone else you have who is planning a similar trip. We were pleasently surprised by the quality of the room in Christchurch last night too. Thanks for arranging everything so efficiently. The WWW and internet-based travel has really taken a lot of the mystery out of booking holidays these days but the flip side is that it presents so much choice that trying to decide what to do and where to go without prior knowledge is now more daunting than ever. We therefore really valued your input and advice. We couldn’t fault your service and we had a great time, however for future reference you may wish to know we found it a bit nerve-racking having to part with the full balance before departure without any paperwork from you. We wondered if the absence of any formal correspondence might deter some more internet-sceptical clients. It was great to meet you briefly and put your face to a name and series of emails. I trust that you continue to enjoy your job and that we will be watching your son playing for the ABs at some point in the future….? with thanks and best wishes
Laura and Duncan