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Laura and Duncan
Just a note to say we are home safe and sound after a great 16 days. I hope you picked up the car OK – we felt a bit nervous leaving it unlocked but then we are from London not NZ!
The snow could have been a little better on the slopes, but everything else was really wonderful – in fact I can’t believe we had such good weather whilst we were touring – it really made it as we were able to properly appreciate the amazing views. We managed a couple of good hikes as well as all the activities you booked for us. Our trip to Milford Sound was very memorable, a beautiful cruise with views of bottlenose dolphin, antarcic seals, ganets and other birdlife followed by a hike up to some of the most fantastic scenery we have ever seen. The accomodation in Wanaka and Te Anau were particularly memorable – great facilities and lovely hosts. We would recommend either to anyone else you have who is planning a similar trip. We were pleasently surprised by the quality of the room in Christchurch last night too.
Thanks for arranging everything so efficiently. The WWW and internet-based travel has really taken a lot of the mystery out of booking holidays these days but the flip side is that it presents so much choice that trying to decide what to do and where to go without prior knowledge is now more daunting than ever. We therefore really valued your input and advice. We couldn’t fault your service and we had a great time, however for future reference you may wish to know we found it a bit nerve-racking having to part with the full balance before departure without any paperwork from you. We wondered if the absence of any formal correspondence might deter some more internet-sceptical clients.
It was great to meet you briefly and put your face to a name and series of emails. I trust that you continue to enjoy your job and that we will be watching your son playing for the ABs at some point in the future….?
with thanks and best wishes