10 reasons why you should book with Acrossnz!
There are a great many reasons why Acrossnz is worthy of your booking. Our years of industry experience and popularity, coupled with our different levels of service options, make us a flexible, popular and competitive choice.
Acrossnz offers two options for developing your travel itinerary; each option offers a different balance between what Acrossnz (us) will research, organize and book; and what the client (you) will research, organize and book. This gives you the freedom yet control to manage your travels in a way which best suits…you!
The first option is: Acrossnz provides you with a range of accommodation and transport options based on your personal preferences, our experience and your nominated budget. We price the different options and after discussion, decision making and agreement with you, Acrossnz books your choice of accommodation and transport. We then put all this information onto our tour writing software and email your full tour details along with the tour vouchers to you. This is the simplest and easiest booking option and the costs to you are low and competitive as Acrossnz can access great discounts. You then pay us and we make payment to all the suppliers – all you need to do is present your travel voucher. This option requires a deposit of NZ$250 to start the process as it is a comprehensive effort on our behalf to organize everything for you.
The second option: you use the itinerary Acrossnz suggests but you make all your own accommodation and rental car bookings through our Acrossnz Rental Cars. When we receive notification of the bookings we will put your itinerary onto our software and send you the full tour itinerary which is a useful travel document. We can make a few amendments to the itinerary, but the booking of the accommodation and transport is your responsibility. There is no deposit for this option but you are required to make your bookings through our links – the prices are as cheap (or cheaper) than our prices but you are required to pay in advance to secure the bookings.
Leading the field since going live online in 2000, Acrossnz has sold over 4000 tours and travel experiences. We have gained invaluable industry experience, developed very strong working relationships and maintained a respectful presence in the travel field.
By making your travel bookings in advance with Acrossnz, you save hours of precious time trying to find your way around travel guides, agencies and/or websites dredging through possibly dated information. Some say time is money!
Talking of money: at Acrossnz we offer competitively low costs – our years of industry experience and working relationships with suppliers mean we can access great discounts that can be passed on to you.
This is how our payment system works: at the beginning of our working relationship, you are required to pay a deposit of NZ$250. Once all the negotiations and decisions have been made, Acrossnz will finalise your trip by booking all your accommodation, activities, flights and transport options. We then send you a secure payment link where you make full and final payment of the balance for your whole trip – this final payment is required 30 days before starting your Acrossnz tour. Vouchers are now used to both confirm the bookings and for you to present to the services used. We issue you with these vouchers, a list of relevant contact details and your full itinerary (when you use your vouchers, the providers of the services invoice Acrossnz). If you happen to book an Acrossnz tour that is due to begin within 30 days of making the initial booking, then full and final payment for your whole trip is required immediately.
Disappointment hurts! At Acrossnz we can protect your interests in a variety of ways. By liaising closely with you, we can guide you to have realistic expectations from your travel itinerary – e.g. to have realistic travel times between destinations or to plan a sufficient amount of days in areas of interest. Our industry experience has taught us to only work with sound and reliable travel and tour operators, to make all costs transparent and ensure that all promises are delivered! There won’t be any unpleasant surprises when you book with us.
Pacific Internet Travel Ltd – Acrossnz.com has been assessed by Newzealand.com, the New Zealand Government’s official tourism website. All sites are rigorously and comprehensively checked before they are allowed to go online and added to their specific category grouping. Acrossnz.com has an online payment system that is fully secure using 128bit encryption. All information passed between your computer and our server is encrypted for your protection. Our secure payments are handled via the trusted payment gateway of Flo2cash.
A point of difference which makes Acrossnz truly stand out from other travel operators dealing with holidays to New Zealand is that we are locals! Every member of our team lives and works here in New Zealand; we have an intimate first-hand knowledge and experience of this country and we are always at the ready to share it with you. It also means that when you arrive in New Zealand, we easy to contact and never far away to assist you.
At Acrossnz we take personal service seriously and literally. From your first enquiry you will be assigned your own personal travel consultant and you will be given their name, email address and contact phone number – thus allowing you to contact them whenever, and however, you like. We understand the frustration and annoyance that follow when you have taken your valuable time filling required forms only to wait days for a response. At Acrossnz it is a priority to reply to all enquiries as quickly as possible – at least within 48 hours and normally within the hour during our business hours.
Many of the tours on Acrossnz’s website are unique to us. We have carefully researched these tours to ensure your trip runs smoothly with maximum enjoyment. The tours are reviewed regularly and updated to include new information, accommodation options, attractions and travel ideas reflected in our customer feedback.
At Acrossnz we endeavour to keep ahead of our game by delivering an optimum service to our clients. By continually reviewing, researching and increasing our range of holiday products, we ensure our clients have a broad and satisfying choice of travel experiences. And don’t forget that Acrossnz also specialises in Australian tours – at your request we can collate a travel package that crosses the Tasman and highlights the best of both countries.
Acrossnz tries to make each and every clients travel wishes and holiday hopes an unforgettable experience.