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Dear May and Jack, (referral to another client)
Like you I found AcrossNZ on the net through one of my travel site searches as I was develping our itinerary. I tried severl other travel groups that offered to create itineraries and in the end I ended up with Ravit being the most accessible and responsive. After presenting her with an outline of an itinerary, she and I went back and forth for several months refining it, working on the details, and finally filling in accomodations.
When it came time to send money I had some trepidation but had developed enough of a sense of her responsiveness —- if she was running a scam she was working quite hard at it– and also found the technology of their site to be reassuring. In any event, we did provide credit card information.
In exchange, we got a voucher book that turned NZ into a prepaid experience that was quite delightful.
From car rentals, to plane tickets, to boat rides and hotels, all we needed to do was present the voucher. We also found the accomodations that she selected (within a price range/comfort level that we had talked about) to be fine and in some cases magical.
Suzanne and I met her for coffee in Chirstchurch and liked that quite a bit. She later extended herself to meet with our 19 year daughter who is travelling in NZ.
In any event, if yor experience is like ours, you won’t be disappointed. I hope this is helpful and reassuring. If you have futher questions about NZ feel free to ask.