Heya Mark, Yeah, I kind of expected that :) No problems, couldn’t be helped. We wanted to cram too many things into a short time anyways. Thank you very much for your hard work in this, especially with the shortage of manpower. Yin and I really enjoyed the trip, a very relaxing and memorable trip. I’ve received many requests for our itinerary from relatives and friends. We’ll be sure to recommend your company if they want something like this. Take care, all the best.

Hi Mark! We’ve been back in the states since Thursday evening, and we just can’t believe that our great trip is over! I shot 45 GB of images (sometimes 1000+/day), so I will be reliving this trip for a long, long time. You were absolutely wonderful in helping us schedule and decide on where/what to do, and we have been telling all our friends to go to NZ, but talk to you first.

Hi Mark Just to say that once again we were delighted with the service received from Acrossnz and will continue to recommend you to everyone we know that visits New Zealand. In fact, I’ve already given your details to Kim Jones my sister in law that we were visiting in Napier, as they’ve yet to explore South Island! The apartment in Whitianger was outstanding by the way – worth using again! (Marine Park Apartments) Warm regards

Hi Mark, First of all, all my best wishes for 2011. Thank you very much for organising our trip to New Zealand. We really enjoy our stay. The accommodations chosen were perfect with a touch a personal attention (eg. in Wellington, the owner of the B&B at Mount Victoria took us for a tour of Wellington and also provide wine and huge amount of fresh nibbles, in Russell, the owner gave us huge amount of information of the Maori and the Northland). We would definitely recommend your travel agency to our acquaintance who wish to travel to New Zealand and also us if we go back down under. Many thanks for your kind assistance and all the best to you. Best Regards

Hi Mark, I’ll take care of the payment right now. About the Sebel Suites… you were right, a very different feel from deBrett and St. Moritz. It had two things going for it– the view and all the space. It was very big and the patios looking out over the harbor were amazing. We definitely felt like we were in the middle of everything. We were surprised how noisy the harbor was. Beyond the noise of the people there was a lot of noise from the piers and the machinery loading onto the ships. It quieted down at night, so it wasn’t a problem for us. We loved hanging out people watching and drinking wine from our balcony– there were three of them! (balconies) If we hadn’t just come from St. Moritz where the staff is astoundingly helpful, from deBrett where it’s got loads of character, color and attention to the smallest detail, or from Dunluce where Wendy and Roger were two of the nicest, most welcoming hosts I’ve ever come across, we probably would’ve thought more of Sebel Suites. It had a lot going for it. But since St. Moritz, deBrett and Dunluce were so wonderful, we were a bit snobbish about Sebel’s less-desirable attributes. The staff was not helpful– their customer service was lacking entirely. They only helped when we approached them directly and asked specific questions and didn’t seem to know the city very well or the interesting places to go. They couldn’t even tell us how to get to the Auckland Museum. Whereas the deBrett and St. Moritz would greet us as we came and went and ask how things were, the Sebel staff seemed to not even notice us. They didn’t even look up when we walked by much less know our names or remember how we took our coffee (deBrett staff remembered). I asked them if they had an adapter I could use and they said, “yes, it is in the minibar. You have to buy it.” They charged for everything, even local phone calls– a $1.00 a minute! I know that’s normal for most city hotels, but this place went overboard charging for things. It would’ve been different if they were generous with the free, value-added services, like saying hello to us in the morning, calling each morning to ask if we had preferences for the minibar restocking (both St. Moritz and deBrett did that), or leaving extra sugars in the kitchen when they could see that we used all of them up the day before (St. Moritz did). In short, by the time we made it to Sebel Suits we were spoiled rotten. But overall, it was a lovely place that suited our needs at the time. I’ve written enough now to put you to sleep so I’ll wrap this up. Ciao-

Dear Mark, My Family & I wish to thank you for the wonderful arrangements that you have made for us during our holiday. The accommodation was superb! Thanks again!! I will definitely recommend you to my friends should they wish to travel on their own. Thanks and rgds.

Dear Mark, First of all, I want to thank you very much for asking your wife to be at the airport when I arrived in Chch. It was very kind of her. As you know, there was an earthquake that afternoon when I arrived but I really wasn´t too impressed, as I was lying in bed and didn´t feel too much. I am writing you this e-mail to report to you about the trip. It was absolutely fabulous! I just loved it! The whole trip was very well planned, the guide was very good, and apart from a sprained ankle, ( which was nobody´s fault, only maybe mine ), everything was perfect. I just loved all the adventure sports we did, and I must say that I fell in love with NZ and I´m sure to come back one day not too far away, maybe to make a motorcycling tour. Thank you for this wonderful trip! Stay well,

Hi Mark, We completed our tour through NZ and are currently in Kuala Lumpur. It has been a fantastic and fascinating time and our accomodations have been great. Thank you for your help! It was a great pleasure. Best regards,

Dear Ravit We would like to thank you for the marvelous job you have done with preparing for us our Itinerary, suggesting sites to visit and experiences to take and in particular for your kind and personal attitude. We enjoyed during our journey every single day and blessed you every day for it. Keep on with your wonderful work, it is highly recommended. Nitza & Eli. Yochi & Danny (Israel)

Hi Mark, Thank you for your mail. We have arrived safe and sound back in Singapore after almost three stunning weeks in your beautiful country. Everything was perfectly organized and we had a great time, great accomodations, good cars and good weather! What else would you wish for? We have thoroughly enjoyed our vacation and can recommend it to all our friends. Thanks again and best regards